Returns & Exchanges
At The Episodes Project, we want you to love every piece you wear. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery provided they are in original, unworn condition with all tags attached.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging and include the packing slip to ensure your return is processed accurately.
Ship Your Return
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing